Mastering Social Media Management and Marketing
What you’ll learn
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Learn about major social media platforms and their audiences.
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Formulate a social media strategy aligned with business goals
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Learn when and how to begin automating your social media management
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Have an organized and systematic approach to your social media marketing
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Understand how to analyse your performance and make adjustments to your strategy
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Go from beginner in social media to social media manager, ready to take on any client!
01
Introduction
Introduction
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2:22
What to Expect from This Course
Mastering social media management and marketing guides you through seven sections—from strategy and branding to content creation, tools, engagement, and client acquisition—with practical, hands-on learning.
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1:56
Mindset
Adopt a positive mindset to succeed in social media management and marketing, guided by the belief that mindset shapes outcomes. Build resilience to turn challenges into growth and opportunity.
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2:27
Income Expectation
Explore income expectations for social media managers across entry, mid, and expert levels, using Glassdoor and Fiverr data to outline salaries, hourly rates, and client packages.
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4:40
Social Media and Social Media Platforms
Explore how social media reshapes communication and brand engagement, map platforms Facebook, Instagram, X, LinkedIn, TikTok, Pinterest, and learn to choose the right platform by goals, audience, and content needs.
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2:04
Why Social Media is Important
Explore why social media is a powerful tool for businesses, boosting brand visibility, real-time customer engagement, cost-effective marketing, traffic and conversions, and credibility through authentic, transparent interactions.
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Activity
Introduction Quiz
02
Setting Up Your Social Media Strategy
Setting Up Your Social Media Strategy
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3:03
Social Media Strategy
Define clear objectives, understand your audience, and select the right platforms to form a data-driven social media strategy.
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5:57
Setting Goals and Objectives
Explore setting smart goals for social media strategy by defining specific, measurable, achievable, relevant, and time-bound targets. Align them with business objectives and track progress with analytics and KPIs.
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6:53
Understanding Your Audience
Identify and analyze your target audience through demographics, psychographics, and research methods to craft audience personas, then tailor content, messaging, and platform choices for social media campaigns.
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Activity
Setting Up Your Social Media Strategy Quiz
03
Branding
Branding
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2:45
Understanding Client Needs
Identify client objectives through discovery meetings and questionnaires, interpret data to align goals, audience, and KPIs, and craft a cohesive social media strategy.
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2:04
Building a Brand Identity
Build a brand identity by aligning logo, color, typography, and tone of voice across website, social media, and marketing materials to foster recognition and trust.
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3:29
Crafting a Brand Messaging Strategy
Craft a brand messaging strategy aligned with your identity and mission, using clear key messages and consistent tone across platforms like Facebook, Instagram, LinkedIn, and TikTok.
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Activity
Branding Quiz
04
Content Creation
Content Creation
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3:04
Incorporating Brand Identity into Content Creation
Integrate brand identity into content creation by aligning logo placement, brand colors, typography, images, and tone of voice across social media, blogs, videos, and emails.
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5:52
Designing Engaging Content
Design engaging content by applying visual design principles to social posts and graphics, using Canva or Adobe Creative Suite, with authentic captions, strong hooks, clear CTAs and hashtags.
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2:24
Crafting a Content Calendar
Develop a disciplined content calendar to plan, audit, and schedule posts across platforms, aligning goals, timing, and formats to boost consistency and engagement.
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3:01
Types of Content for Different Platforms
Tailor content for Facebook, Instagram, and TikTok with images, videos, and live formats; emphasize high quality visuals, reels, and short clips, plus a consistent content calendar and brand assets.
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Activity
Content Creation Quiz
05
Tools and Workflow Optimization
Tools and Workflow Optimization
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2:24
Introduction to Social Media Management Tools
Explore how social media management tools like Hootsuite, Buffer, and Later help manage multiple accounts, schedule posts, and analyze performance across platforms.
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2:40
Optimizing Your Workflow
Boost efficiency in social media management by batching content creation, time-blocking tasks, and prioritizing high-impact activities, then assess, design, implement, and monitor your tailored workflow.
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2:46
Managing Post Frequency and Timing
Mastering social media management shows how to balance post frequency and timing across platforms, with Facebook 1–2 times daily, Instagram 3–7 times per week, and TikTok 1–2 times daily.
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Activity
Tools and Workflow Optimization Quiz
06
Engagement and Community Management
Engagement and Community Management
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3:09
Building and Maintaining Engagement
Boost follower interaction and maintain engagement by posting consistently, hosting live sessions, and using engaging visuals. Use a content calendar, batch content, repurpose, and respond promptly to comments.
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3:20
Building Relationships with Influencers
Develop authentic relationships with influencers to boost brand visibility and credibility across social media. Learn to identify suitable influencers, craft effective outreach, and negotiate collaboration terms for high-quality content.
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3:38
Leveraging User-Generated Content
Explore how user generated content enhances authenticity, engagement, social proof, and SEO while learning to guide, incentivize, and showcase audience created content across websites and social channels.
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Activity
Engagement and Community Management Quiz
07
Finding and Acquiring Clients
Finding and Acquiring Clients
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3:10
Strategies for Client Acquisition
Identify your target client, craft a strong value proposition, and build relationships to win social media management clients through platforms, freelance marketplaces, referrals, and compelling pitches.
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2:05
Crafting a Compelling Service Proposal
Learn to craft a compelling service proposal that highlights your expertise, addresses client needs, and includes executive summary, service description, pricing, milestones, case studies, and terms and conditions.
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4:11
Building a Strong Online Presence
Build a strong online presence by establishing a professional website, optimized social media profiles, and a strategic content marketing plan, including content creation, distribution, and performance measurement.
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Activity
Finding and Acquiring Clients Quiz
