Jigso

What is Jigso?

Jigso is an AI workplace assistant that connects your work apps and lets teams research, find, report on or monitor anything across them. Its website describes it as an augmented system of record and says it has 2,700 integrated customers.

Jigso works by linking to tools such as Slack, Salesforce and Jira, reading both structured records and conversations, and answering questions in plain language from the web dashboard or inside Slack. It then keeps watching that data for changes.

Key Features

Jigso’s key features are search across connected work apps, AI research and analysis, automatic monitoring with proactive alerts, action item detection, and integrations with nine tools including Slack, Salesforce and Jira.

• Unified search: Finds messages, records, tickets and files across every connected app. Jigso calls this 360° search and applies it to pipeline, tickets, clients and files.
• AI research and analysis: Answers a plain-language question with information drawn from all your connected tools, so a status check does not mean opening each app in turn.
• Cross-app monitoring: Watches connected apps for issues, risks and opportunities in real time, without anyone checking dashboards manually.
• Proactive alerts: Notifies you when something important changes, such as a deal or ticket that needs attention, instead of waiting for you to ask.
• Action item detection: Picks out tasks from emails and conversations automatically and sets reminders, so follow-ups are not lost in a thread.
• Slack command center: Lets you use chat, alerts and reminders without leaving Slack. A web dashboard is also available.
• Nine named integrations: Connects to Salesforce, Jira, Slack, Gmail, Google Drive, Zendesk, Asana, Calendar and Zoom, according to Jigso’s website.

Pros

Jigso’s main advantages are one place to query many work apps, alerts that arrive before you go looking, plain-language questions in place of reports, and coverage of both records and conversations.

• Less app switching: One place to query many tools. Sales, support and project data from nine integrations can be searched from the dashboard or Slack.
• Proactive: Alerts arrive before you go looking, because Jigso keeps monitoring connected apps after you set it up.
• Plain-language questions: There is no query syntax to learn or dashboard to build. Jigso says teams can analyse client health and pipeline without a data analyst.
• Fits sales and support teams: Connects CRM, tickets and email through Salesforce, Zendesk and Gmail, which are the systems these teams check most.
• Reads records and conversations: Works with structured records such as CRM fields and with unstructured messages, so answers reflect what was said as well as what was logged.

Cons

Jigso’s main drawbacks are that pricing is not published, access starts with a demo booking, Microsoft Teams is not listed, and the website shows a 2024 copyright with little recent information.

• Pricing is not public: Jigso publishes no prices and its pricing URL returns an error. AI directories list a Pro plan from $20 a month, which we could not confirm.
• Demo-led signup: The main call to action on the website is “Book a Demo”, so you may need to speak to the company before you can try the product.
• Slack-centred: Microsoft Teams is not listed as a supported workspace, which limits Jigso for companies that do not run on Slack.
• Site looks dated: The website footer shows a 2024 copyright and is light on documentation and recent updates, so confirm the product is actively supported before committing.
• Setup per app: Each tool has to be connected and authorised separately, and Jigso needs access to business data in every one.
• Vendor figures are unverified: Jigso’s site claims results such as a 72% cut in manual prep time and 81% churn prediction accuracy. These are the company’s own numbers with no published method.

Who is Using Jigso?

• Sales and go-to-market teams: Track deals and customer activity.
• Support teams: Monitor tickets and escalations.
• Project and engineering managers: Follow Jira work and deadlines.
• Executives: Get quick status reports across tools.

Pricing

Jigso does not publish pricing on its official website. AI directories report the following, which we could not confirm (October 2026).

Ask Jigso for a current quote before you budget for it.

Disclaimer: Pricing can change. Check the official Jigso website.

What Makes Jigso Unique?

Jigso stands out for combining search, monitoring and action tracking across work apps in one assistant. Most enterprise search tools only answer questions, while Jigso also watches your data and alerts you when something needs attention.

Compatibilities and Integrations

• Integrations: Slack, Salesforce, Jira, Gmail, Google Drive, Zendesk, Calendar and Zoom.
• Interfaces: Web dashboard and Slack.
• Security: A security portal is available on the official site.
• API: No public API is confirmed.

Jigso Tutorials

You can learn how to use Jigso in a few minutes:

1. Sign up at jigso.io and add Jigso to Slack.
2. Connect the work apps you want it to read.
3. Ask a question in plain language, such as the status of a deal.
4. Set alerts for the changes you want to track.

How We Rated It

Summary

Jigso is worth a look for Slack-based teams that lose time searching across sales, support and project tools. Its alerts and action tracking go beyond plain search. Confirm pricing, supported apps and security details with the company before committing. It is not suited to Microsoft Teams users.