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Fireflies.ai

Fireflies.ai is an AI meeting assistant that joins Zoom, Google Meet and Microsoft Teams calls to record, transcribe and summarise them in more than 100 languages. It turns conversations into searchable notes and action items and sends them to your CRM and work apps. A free plan is available, and Pro costs $10 per seat a month when billed annually.

What is Fireflies.ai?

Fireflies.ai is an AI meeting assistant that records, transcribes and summarises your video meetings automatically. Its website says it is used across more than one million companies.

It works by sending a notetaker bot to your scheduled Zoom, Google Meet or Microsoft Teams call. After the meeting it produces a transcript with speaker names, a summary and action items, then passes them to the apps you connect. Everything is stored in a searchable library your team can share.

Key Features

Fireflies.ai’s key features are unlimited meeting transcription in more than 100 languages, AI summaries with action items, the AskFred assistant, searchable meeting history, conversation intelligence and integrations with CRMs and work apps.

  • Automatic transcription: Transcribes Zoom, Google Meet and Microsoft Teams calls in more than 100 languages with speaker recognition. Transcription is unlimited on every plan, and Fireflies claims 95% accuracy.
  • AI summaries: Produce key points, decisions and action items after each call. Summaries are limited on Free and unlimited from Pro upwards.
  • AskFred: An assistant that answers questions about your meetings. It draws on monthly AI credits: 20 on Free and Pro, 30 on Business and 50 on Enterprise.
  • Meeting search: Smart Search finds any topic across past conversations on every plan, and the library supports comments, bookmarks and playback at 1x to 3x speed.
  • Several ways to capture: Invite the notetaker to a call, use the Chrome extension on Google Meet, use the iOS, Android or desktop app, or upload MP3, MP4, WAV and M4A files.
  • Soundbites: Clip important moments from a call into short audio snippets that you can share with colleagues who missed the meeting.
  • Conversation intelligence: Business and Enterprise plans add sentiment analysis, speaker talk-time analytics, topic trackers and team insights for admins.
  • Integrations: Sends notes to CRMs such as Salesforce and HubSpot, project tools such as Asana and Trello, Slack, and hiring systems including Greenhouse and Lever. API access is on every plan.

Pros

Fireflies.ai’s main advantages are unlimited transcription on every plan including Free, deep integrations with CRMs and work apps, a $10 per seat annual price for Pro, and clear security commitments.

  • Strong integrations: Notes, tasks and call data flow into CRMs, project tools, Slack and applicant tracking systems, so follow-up happens in the tools teams already use.
  • Unlimited transcription: Included on every plan, Free among them, with no cap on transcribed minutes. Storage, not transcription, is what the plans limit.
  • Clear security: SOC 2 Type II and GDPR compliance apply on all plans, and Fireflies states that your data is never used for AI training.
  • Low annual price: Pro is $10 per seat a month on yearly billing, which Fireflies shows as a 44% saving on the $18 monthly rate.
  • Many platforms: Fireflies offers a web app, a desktop app, a Chrome extension and iOS and Android apps, with API access available even on Free.
  • Language coverage: Transcription covers more than 100 languages, and higher plans add multi-language detection for calls where speakers switch between them.

Cons

Fireflies.ai’s main drawbacks are a 400-minute storage cap on the free plan, a small monthly allowance of AI credits, a visible notetaker bot, higher monthly prices and compliance features reserved for Enterprise.

  • Free storage cap: Only 400 minutes of storage are shared across the whole team on Free, which also lacks video recording and downloads of transcripts and recordings.
  • AI credits are limited: AskFred queries use a small monthly allowance: 20 credits on Free and Pro, 30 on Business and 50 on Enterprise.
  • Visible bot: A notetaker joins the call as a participant, which some guests dislike. Telling attendees and obtaining consent remains your responsibility.
  • Monthly billing costs more: Pro rises from $10 to $18 per seat and Business from $19 to $29 when you pay month by month.
  • Analytics need Business: Sentiment analysis, talk-time analytics and conversation intelligence are not included in Free or Pro.
  • Enterprise-only compliance: HIPAA, SSO, SCIM, private storage and custom data retention require Enterprise at $39 per seat, which is billed annually only.

Who is Using Fireflies.ai?

  • Sales teams: Log calls and update the CRM.
  • Managers: Track decisions and follow-ups.
  • Recruiters: Review interviews later.
  • Remote teams: Catch up on meetings they missed.

Pricing

Fireflies.ai has a free plan, and paid plans start at $10 per seat per month billed annually (official prices, October 2026).

Plan Price per seat What you get
Free $0 400 minutes of team storage, 20 AI credits
Pro $10 annual, $18 monthly 8,000 minutes of storage, unlimited AI summaries
Business $19 annual, $29 monthly Unlimited storage, video, team analytics
Enterprise $39, annual only HIPAA, SSO, private storage, account manager

Disclaimer: Pricing can change. Check the official Fireflies.ai website.

What Makes Fireflies.ai Unique?

Fireflies.ai stands out for where meeting notes go next. Its integrations push summaries, tasks and call data into CRMs and project tools, so the record of a meeting becomes part of your workflow instead of another document to file. That focus on workflow is why sales and customer teams favour it.

Compatibilities and Integrations

  • Meeting apps: Zoom, Google Meet, Microsoft Teams and more.
  • Work apps: Salesforce, HubSpot, Slack, Notion and others.
  • Developers: API access, including on the free plan.
  • Compliance: SOC 2 Type II, GDPR, and HIPAA on Enterprise.

Fireflies.ai Tutorials

You can learn how to use Fireflies.ai in a few minutes:

  1. Sign up at fireflies.ai and connect your calendar.
  2. Choose which meetings the notetaker should join.
  3. Run your meeting as you normally would.
  4. Open the notes, ask AskFred a question and share the summary.

How We Rated It

Criterion Score Why
Accuracy and Reliability 4.4/5 Reliable transcripts
Ease of Use 4.6/5 Joins calls for you
Functionality and Features 4.7/5 Notes, search, analytics
Performance and Speed 4.5/5 Fast summaries
Customization and Flexibility 4.3/5 Skills and rules
Data Privacy and Security 4.6/5 SOC 2 Type II, GDPR
Support and Resources 4.2/5 Help centre
Cost-Efficiency 4.3/5 Storage cap on Free
Integration Capabilities 4.8/5 Wide app coverage
Overall Score 4.5/5 Average of the nine criteria

Summary

Fireflies.ai is one of the strongest AI meeting assistants for teams, thanks to its integrations and unlimited transcription. The free plan is fine for testing, but its storage runs out fast. Most teams will want Pro or Business on annual billing.

FAQ

Frequently Asked Questions

Find answers to the most common questions about our services, reviews, tools, platforms, and more.

Fireflies.ai is used to record, transcribe and summarise meetings automatically. Teams use it to capture decisions and action items, search past conversations, analyse sales calls and send meeting notes to tools such as Salesforce, HubSpot, Slack and Notion.

Yes. Fireflies.ai has a free plan with unlimited transcription, limited AI summaries, 20 AI credits and 400 minutes of storage shared across the whole team. That storage covers only a handful of meetings, so regular users usually move to a paid plan.

Fireflies.ai Pro costs $10 per seat per month billed annually, or $18 monthly. Business costs $19 annually or $29 monthly, and Enterprise is $39 per seat on annual billing only. All paid plans include unlimited transcription and AI summaries.

Yes. Fireflies.ai sends a notetaker bot to your scheduled Zoom, Google Meet or Microsoft Teams call, and it appears as a participant. You should tell attendees the meeting is being recorded and follow the consent rules that apply where you work.

AI credits are the monthly allowance for AI features such as AskFred, the assistant that answers questions about your meetings. Free and Pro include 20 credits, Business 30 and Enterprise 50, so heavy users of AskFred may need a higher plan.

Fireflies.ai transcribes in more than 100 languages, according to its pricing page. The Business plan adds a multi-language mode for meetings where people switch languages, which is especially useful for international teams and customer calls.

Fireflies.ai states that it is SOC 2 Type II and GDPR compliant, offers HIPAA compliance and private storage on Enterprise, and never uses your data for AI training. As with any recorder, access controls and participant consent remain your responsibility.

Popular Fireflies.ai alternatives include MeetGeek for workflows and CRM sync, Otter for live transcription, timeOS (now Timeless) for a searchable meeting memory, and Notion AI for teams that keep notes in Notion. Fireflies.ai leads on integrations.

Fireflies.ai is used to record, transcribe and summarise meetings automatically. Teams use it to capture decisions and action items, search past conversations, analyse sales calls and send meeting notes to tools such as Salesforce, HubSpot, Slack and Notion.

Yes. Fireflies.ai has a free plan with unlimited transcription, limited AI summaries, 20 AI credits and 400 minutes of storage shared across the whole team. That storage covers only a handful of meetings, so regular users usually move to a paid plan.

Fireflies.ai Pro costs $10 per seat per month billed annually, or $18 monthly. Business costs $19 annually or $29 monthly, and Enterprise is $39 per seat on annual billing only. All paid plans include unlimited transcription and AI summaries.

Yes. Fireflies.ai sends a notetaker bot to your scheduled Zoom, Google Meet or Microsoft Teams call, and it appears as a participant. You should tell attendees the meeting is being recorded and follow the consent rules that apply where you work.

AI credits are the monthly allowance for AI features such as AskFred, the assistant that answers questions about your meetings. Free and Pro include 20 credits, Business 30 and Enterprise 50, so heavy users of AskFred may need a higher plan.

Fireflies.ai transcribes in more than 100 languages, according to its pricing page. The Business plan adds a multi-language mode for meetings where people switch languages, which is especially useful for international teams and customer calls.

Fireflies.ai states that it is SOC 2 Type II and GDPR compliant, offers HIPAA compliance and private storage on Enterprise, and never uses your data for AI training. As with any recorder, access controls and participant consent remain your responsibility.

Popular Fireflies.ai alternatives include MeetGeek for workflows and CRM sync, Otter for live transcription, timeOS (now Timeless) for a searchable meeting memory, and Notion AI for teams that keep notes in Notion. Fireflies.ai leads on integrations.

Fireflies.ai is used to record, transcribe and summarise meetings automatically. Teams use it to capture decisions and action items, search past conversations, analyse sales calls and send meeting notes to tools such as Salesforce, HubSpot, Slack and Notion.

Yes. Fireflies.ai has a free plan with unlimited transcription, limited AI summaries, 20 AI credits and 400 minutes of storage shared across the whole team. That storage covers only a handful of meetings, so regular users usually move to a paid plan.

Fireflies.ai Pro costs $10 per seat per month billed annually, or $18 monthly. Business costs $19 annually or $29 monthly, and Enterprise is $39 per seat on annual billing only. All paid plans include unlimited transcription and AI summaries.

Yes. Fireflies.ai sends a notetaker bot to your scheduled Zoom, Google Meet or Microsoft Teams call, and it appears as a participant. You should tell attendees the meeting is being recorded and follow the consent rules that apply where you work.

AI credits are the monthly allowance for AI features such as AskFred, the assistant that answers questions about your meetings. Free and Pro include 20 credits, Business 30 and Enterprise 50, so heavy users of AskFred may need a higher plan.

Fireflies.ai transcribes in more than 100 languages, according to its pricing page. The Business plan adds a multi-language mode for meetings where people switch languages, which is especially useful for international teams and customer calls.

Fireflies.ai states that it is SOC 2 Type II and GDPR compliant, offers HIPAA compliance and private storage on Enterprise, and never uses your data for AI training. As with any recorder, access controls and participant consent remain your responsibility.

Popular Fireflies.ai alternatives include MeetGeek for workflows and CRM sync, Otter for live transcription, timeOS (now Timeless) for a searchable meeting memory, and Notion AI for teams that keep notes in Notion. Fireflies.ai leads on integrations.

Fireflies.ai is used to record, transcribe and summarise meetings automatically. Teams use it to capture decisions and action items, search past conversations, analyse sales calls and send meeting notes to tools such as Salesforce, HubSpot, Slack and Notion.

Yes. Fireflies.ai has a free plan with unlimited transcription, limited AI summaries, 20 AI credits and 400 minutes of storage shared across the whole team. That storage covers only a handful of meetings, so regular users usually move to a paid plan.

Fireflies.ai Pro costs $10 per seat per month billed annually, or $18 monthly. Business costs $19 annually or $29 monthly, and Enterprise is $39 per seat on annual billing only. All paid plans include unlimited transcription and AI summaries.

Yes. Fireflies.ai sends a notetaker bot to your scheduled Zoom, Google Meet or Microsoft Teams call, and it appears as a participant. You should tell attendees the meeting is being recorded and follow the consent rules that apply where you work.

AI credits are the monthly allowance for AI features such as AskFred, the assistant that answers questions about your meetings. Free and Pro include 20 credits, Business 30 and Enterprise 50, so heavy users of AskFred may need a higher plan.

Fireflies.ai transcribes in more than 100 languages, according to its pricing page. The Business plan adds a multi-language mode for meetings where people switch languages, which is especially useful for international teams and customer calls.

Fireflies.ai states that it is SOC 2 Type II and GDPR compliant, offers HIPAA compliance and private storage on Enterprise, and never uses your data for AI training. As with any recorder, access controls and participant consent remain your responsibility.

Popular Fireflies.ai alternatives include MeetGeek for workflows and CRM sync, Otter for live transcription, timeOS (now Timeless) for a searchable meeting memory, and Notion AI for teams that keep notes in Notion. Fireflies.ai leads on integrations.

Fireflies.ai is used to record, transcribe and summarise meetings automatically. Teams use it to capture decisions and action items, search past conversations, analyse sales calls and send meeting notes to tools such as Salesforce, HubSpot, Slack and Notion.

Yes. Fireflies.ai has a free plan with unlimited transcription, limited AI summaries, 20 AI credits and 400 minutes of storage shared across the whole team. That storage covers only a handful of meetings, so regular users usually move to a paid plan.

Fireflies.ai Pro costs $10 per seat per month billed annually, or $18 monthly. Business costs $19 annually or $29 monthly, and Enterprise is $39 per seat on annual billing only. All paid plans include unlimited transcription and AI summaries.

Yes. Fireflies.ai sends a notetaker bot to your scheduled Zoom, Google Meet or Microsoft Teams call, and it appears as a participant. You should tell attendees the meeting is being recorded and follow the consent rules that apply where you work.

AI credits are the monthly allowance for AI features such as AskFred, the assistant that answers questions about your meetings. Free and Pro include 20 credits, Business 30 and Enterprise 50, so heavy users of AskFred may need a higher plan.

Fireflies.ai transcribes in more than 100 languages, according to its pricing page. The Business plan adds a multi-language mode for meetings where people switch languages, which is especially useful for international teams and customer calls.

Fireflies.ai states that it is SOC 2 Type II and GDPR compliant, offers HIPAA compliance and private storage on Enterprise, and never uses your data for AI training. As with any recorder, access controls and participant consent remain your responsibility.

Popular Fireflies.ai alternatives include MeetGeek for workflows and CRM sync, Otter for live transcription, timeOS (now Timeless) for a searchable meeting memory, and Notion AI for teams that keep notes in Notion. Fireflies.ai leads on integrations.

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