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Docus

Docus is an AI health platform that answers health questions, explains lab test results in plain language and connects you with specialist doctors for a second opinion. It keeps a memory of what you share so answers stay relevant. A free plan allows three messages a week, paid plans start at $3.99 a month, and a second opinion costs $490.

What is Docus?

Docus is an AI health platform that helps you understand symptoms, lab results and medical reports, and offers second opinions from human specialists. It serves patients directly and also sells tools to doctors and laboratories.

It works through a chat with an AI medical assistant. You describe your concern or upload test results, the AI explains them in plain language and remembers your history, and you can pay for a specialist to review your case. It does not replace your own doctor.

Key Features

Docus’s key features are an AI health assistant available around the clock, lab test interpretation from uploaded reports, long-term memory of your history, and paid second opinions from more than 350 specialist doctors.

  • AI health assistant: Answers health questions in a chat at any hour. Docus states that it is not a real doctor, cannot diagnose or prescribe, and is not for emergencies.
  • Lab test interpretation: Explains uploaded lab reports and what the values mean in plain language. Free accounts get one result, Lite five a month and Pro 15 a month.
  • Possible conditions: Lists possible conditions with estimated probabilities to discuss with a clinician. Docus says these insights support a medical diagnosis and do not replace one.
  • Long-term memory: Keeps context from earlier chats and attached files on every plan, including Free, so later answers reflect what you have already shared.
  • Health reports and checkup plan: Turns your conversations into a report you can take to an appointment, and suggests a personalised checkup plan based on your health profile.
  • Doctor second opinion: Connects you with one of 350+ doctors from the US and Europe across 100+ subspecialties, by written or video consultation, for $490.
  • Tools for doctors and labs: Doctor plans run from free for one patient to $100 a month for up to 2,000, with AI notes and lab system integration. Lab software is priced by quote.

Pros

Docus’s main advantages are plain-language explanations of lab results, low monthly prices from $3.99, a free plan to test it, and access to human specialists when an AI answer is not enough.

  • Plain-language answers: Lab values and medical terms are explained in everyday words, which makes reports easier to understand before or after an appointment.
  • Human experts available: Second opinions come from 350+ doctors in the US and Europe, covering 100+ subspecialties such as oncology and neurosurgery.
  • Low entry price: Lite costs $3.99 a month for 50 messages and five test results. Paying annually comes to $47.88, which Docus labels as 45% off.
  • Free plan with memory: The Free plan includes three messages a week, one test result, summaries, attachments and long-term memory at no cost.
  • Stated security standards: Docus says data is secured to SOC 2, HIPAA and GDPR standards and that it does not need personally identifiable information.
  • Prepares you for appointments: Generated reports summarise your questions and results, which helps you raise the right points with your own doctor.

Cons

Docus’s main drawbacks are that it gives information and not a diagnosis, the free plan stops at three messages a week, paid plans are also capped, and each second opinion costs $490.

  • Not a diagnosis: Docus says its AI is for educational and general purposes only and is no substitute for professional advice, diagnosis or treatment.
  • Tight free limits: The Free plan allows three messages a week and one test result, which is enough to try the service and little more.
  • Paid plans are capped too: Lite stops at 50 messages and five test results a month, and Pro at 500 messages and 15 test results.
  • Second opinions are costly: Each consultation costs $490 on top of any subscription, and the page we checked does not state a turnaround time.
  • Sensitive data: You are sharing medical information with a company. Docus itself advises users to avoid sharing personally identifiable information.
  • Not for emergencies: The service is not suitable for urgent symptoms. Call your local emergency number or see a doctor in person.

Who is Using Docus?

  • Patients: Understand results before or after an appointment.
  • People with ongoing conditions: Track questions and reports over time.
  • Families: Seek a specialist view on a serious diagnosis.
  • Doctors and labs: Use its AI notes and interpretation tools.

Pricing

Docus is free to try, and patient plans start at $3.99 per month (official prices, October 2026).

Plan Price What you get
Free $0 3 messages a week, 1 test result a month
Lite $3.99 / month 50 messages and 5 test results a month
Pro $7.99 / month 500 messages and 15 test results a month
Second opinion $490 each Written review by a specialist doctor

Separate plans for doctors run from free to $100 a month.

Disclaimer: Pricing can change. Check the official Docus website.

What Makes Docus Unique?

Docus stands out for combining an AI assistant with access to real specialists. General chatbots can explain a blood test, but they cannot pass your case to a qualified doctor, which is the step that matters for serious decisions.

Compatibilities and Integrations

  • Platform: Web app in any browser.
  • Uploads: Lab reports and medical documents as attachments.
  • For clinics: Laboratory system integration on doctor plans.
  • API: No public API confirmed.

Docus Tutorials

You can learn how to use Docus in a few minutes:

  1. Create an account at docus.ai.
  2. Describe your symptoms or upload a lab report.
  3. Read the explanation and ask follow-up questions.
  4. Take the summary to your own doctor, or order a second opinion.

How We Rated It

Criterion Score Why
Accuracy and Reliability 3.9/5 Not a diagnosis
Ease of Use 4.5/5 Chat and upload
Functionality and Features 4.4/5 AI, labs, doctors
Performance and Speed 4.4/5 Instant answers
Customization and Flexibility 4.0/5 Remembers your history
Data Privacy and Security 3.9/5 Sensitive health data
Support and Resources 4.0/5 Doctor access costs extra
Cost-Efficiency 4.2/5 Low monthly plans
Integration Capabilities 3.6/5 Lab systems for clinics
Overall Score 4.1/5 Average of the nine criteria

Summary

Docus is a useful way to understand lab results and prepare for medical appointments, with the option of a human second opinion. Use it for information, not diagnosis, and contact a doctor or emergency service for urgent symptoms. Always keep copies of your original reports.

FAQ

Frequently Asked Questions

Find answers to the most common questions about our services, reviews, tools, platforms, and more.

Docus is used to get plain-language explanations of symptoms, lab test results and medical reports from an AI health assistant, and to order a second opinion from a specialist doctor. Clinics also use its tools for notes and patient messaging.

Yes. Docus has a free plan that allows three messages a week and one test result interpretation a month, with AI long-term memory and summaries. Paid plans raise those limits, starting with Lite at $3.99 per month.

Docus costs $3.99 per month for Lite, with 50 messages and 5 test results, and $7.99 per month for Pro, with 500 messages and 15 test results. A second opinion from a specialist doctor is a separate $490 fee.

No. Docus provides health information and explanations, not a medical diagnosis. Use it to understand your results and prepare questions, and rely on a qualified clinician for diagnosis and treatment. In an emergency, call your local emergency number instead.

You upload your lab report, and the Docus AI reads the values, explains what each marker measures and points out results outside the usual range. It gives general context, so discuss anything abnormal with the doctor who ordered the test.

A Docus second opinion is a written review of your case by a human specialist. The service lists more than 350 doctors across over 30 specialties and costs $490 per consultation. It complements, and does not replace, your treating doctor.

Docus handles sensitive medical information, so read its privacy policy before uploading reports. Its pricing page does not state specific certifications. Share only what is needed, remove identifying details where you can, and check how to delete your data.

Alternatives to Docus include general assistants such as ChatGPT or Claude for explaining medical terms, and telehealth services in your country for speaking to a doctor directly. For any AI health tool, treat the answers as information and confirm them with a clinician.

Docus is used to get plain-language explanations of symptoms, lab test results and medical reports from an AI health assistant, and to order a second opinion from a specialist doctor. Clinics also use its tools for notes and patient messaging.

Yes. Docus has a free plan that allows three messages a week and one test result interpretation a month, with AI long-term memory and summaries. Paid plans raise those limits, starting with Lite at $3.99 per month.

Docus costs $3.99 per month for Lite, with 50 messages and 5 test results, and $7.99 per month for Pro, with 500 messages and 15 test results. A second opinion from a specialist doctor is a separate $490 fee.

No. Docus provides health information and explanations, not a medical diagnosis. Use it to understand your results and prepare questions, and rely on a qualified clinician for diagnosis and treatment. In an emergency, call your local emergency number instead.

You upload your lab report, and the Docus AI reads the values, explains what each marker measures and points out results outside the usual range. It gives general context, so discuss anything abnormal with the doctor who ordered the test.

A Docus second opinion is a written review of your case by a human specialist. The service lists more than 350 doctors across over 30 specialties and costs $490 per consultation. It complements, and does not replace, your treating doctor.

Docus handles sensitive medical information, so read its privacy policy before uploading reports. Its pricing page does not state specific certifications. Share only what is needed, remove identifying details where you can, and check how to delete your data.

Alternatives to Docus include general assistants such as ChatGPT or Claude for explaining medical terms, and telehealth services in your country for speaking to a doctor directly. For any AI health tool, treat the answers as information and confirm them with a clinician.

Docus is used to get plain-language explanations of symptoms, lab test results and medical reports from an AI health assistant, and to order a second opinion from a specialist doctor. Clinics also use its tools for notes and patient messaging.

Yes. Docus has a free plan that allows three messages a week and one test result interpretation a month, with AI long-term memory and summaries. Paid plans raise those limits, starting with Lite at $3.99 per month.

Docus costs $3.99 per month for Lite, with 50 messages and 5 test results, and $7.99 per month for Pro, with 500 messages and 15 test results. A second opinion from a specialist doctor is a separate $490 fee.

No. Docus provides health information and explanations, not a medical diagnosis. Use it to understand your results and prepare questions, and rely on a qualified clinician for diagnosis and treatment. In an emergency, call your local emergency number instead.

You upload your lab report, and the Docus AI reads the values, explains what each marker measures and points out results outside the usual range. It gives general context, so discuss anything abnormal with the doctor who ordered the test.

A Docus second opinion is a written review of your case by a human specialist. The service lists more than 350 doctors across over 30 specialties and costs $490 per consultation. It complements, and does not replace, your treating doctor.

Docus handles sensitive medical information, so read its privacy policy before uploading reports. Its pricing page does not state specific certifications. Share only what is needed, remove identifying details where you can, and check how to delete your data.

Alternatives to Docus include general assistants such as ChatGPT or Claude for explaining medical terms, and telehealth services in your country for speaking to a doctor directly. For any AI health tool, treat the answers as information and confirm them with a clinician.

Docus is used to get plain-language explanations of symptoms, lab test results and medical reports from an AI health assistant, and to order a second opinion from a specialist doctor. Clinics also use its tools for notes and patient messaging.

Yes. Docus has a free plan that allows three messages a week and one test result interpretation a month, with AI long-term memory and summaries. Paid plans raise those limits, starting with Lite at $3.99 per month.

Docus costs $3.99 per month for Lite, with 50 messages and 5 test results, and $7.99 per month for Pro, with 500 messages and 15 test results. A second opinion from a specialist doctor is a separate $490 fee.

No. Docus provides health information and explanations, not a medical diagnosis. Use it to understand your results and prepare questions, and rely on a qualified clinician for diagnosis and treatment. In an emergency, call your local emergency number instead.

You upload your lab report, and the Docus AI reads the values, explains what each marker measures and points out results outside the usual range. It gives general context, so discuss anything abnormal with the doctor who ordered the test.

A Docus second opinion is a written review of your case by a human specialist. The service lists more than 350 doctors across over 30 specialties and costs $490 per consultation. It complements, and does not replace, your treating doctor.

Docus handles sensitive medical information, so read its privacy policy before uploading reports. Its pricing page does not state specific certifications. Share only what is needed, remove identifying details where you can, and check how to delete your data.

Alternatives to Docus include general assistants such as ChatGPT or Claude for explaining medical terms, and telehealth services in your country for speaking to a doctor directly. For any AI health tool, treat the answers as information and confirm them with a clinician.

Docus is used to get plain-language explanations of symptoms, lab test results and medical reports from an AI health assistant, and to order a second opinion from a specialist doctor. Clinics also use its tools for notes and patient messaging.

Yes. Docus has a free plan that allows three messages a week and one test result interpretation a month, with AI long-term memory and summaries. Paid plans raise those limits, starting with Lite at $3.99 per month.

Docus costs $3.99 per month for Lite, with 50 messages and 5 test results, and $7.99 per month for Pro, with 500 messages and 15 test results. A second opinion from a specialist doctor is a separate $490 fee.

No. Docus provides health information and explanations, not a medical diagnosis. Use it to understand your results and prepare questions, and rely on a qualified clinician for diagnosis and treatment. In an emergency, call your local emergency number instead.

You upload your lab report, and the Docus AI reads the values, explains what each marker measures and points out results outside the usual range. It gives general context, so discuss anything abnormal with the doctor who ordered the test.

A Docus second opinion is a written review of your case by a human specialist. The service lists more than 350 doctors across over 30 specialties and costs $490 per consultation. It complements, and does not replace, your treating doctor.

Docus handles sensitive medical information, so read its privacy policy before uploading reports. Its pricing page does not state specific certifications. Share only what is needed, remove identifying details where you can, and check how to delete your data.

Alternatives to Docus include general assistants such as ChatGPT or Claude for explaining medical terms, and telehealth services in your country for speaking to a doctor directly. For any AI health tool, treat the answers as information and confirm them with a clinician.

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