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Torq

Torq is an AI security operations platform for enterprise SOC teams. It combines AI agents with hyperautomation to triage alerts, investigate threats, manage cases and run response workflows across existing security tools. The platform offers 300 pre-built integrations and more than 4,000 pre-built steps. Torq publishes no prices, so buyers must schedule a demo and request a custom quote.

What is Torq?

Torq is an AI security operations platform that automates alert triage, investigation and response for enterprise security teams. It is sold as the Torq AI SOC Platform and lists customers such as Blackstone, Carvana, Chipotle, Lowe’s and T-Mobile.

It works by connecting to the security tools a company already runs. Alerts flow in, AI agents filter false positives and investigate, and automated workflows carry out the response. Analysts review cases, approve actions and build new automations with low-code tools or plain-language requests.

Key Features

  • Auto Triage: Deduplicates events and filters false positives.
  • HyperAgents: Customisable AI agents for investigation and response.
  • Socrates: A coordinating agent that manages cases end to end.
  • Case Management: Evidence, timelines and summaries in one record.
  • Hyperautomation: Low-code and no-code security workflows.
  • Threat Hunt: Runbooks that search for patterns across past cases.

Pros

  • Broad coverage: Triage, cases and response in one platform.
  • Many integrations: 300 pre-built connectors and 4,000 steps.
  • Flexible building: Low-code tools or AI-built workflows.
  • Analyst recognition: Cited by Gartner and KuppingerCole in 2026.

Cons

  • No public pricing: Every quote goes through sales.
  • Enterprise focus: Poorly suited to small teams.
  • Learning curve: Reviewers say it needs automation engineering skill.
  • Depends on your stack: Value comes from tools you already own.

Who is Using Torq?

  • SOC analysts: Clear alert queues faster.
  • Security engineers: Build and maintain response workflows.
  • CISOs: Reduce manual workload and burnout.
  • Managed security providers: Run automation for several clients.

Pricing

Torq does not publish prices. You schedule a demo and receive a custom quote (official site checked October 2026).

Plan Price What you get
Torq AI SOC Platform Custom quote Scoped with sales after a demo
Reported pricing model Usage-based A pricing tracker reports per-workflow or per-action consumption

One competitor cites an AWS Marketplace listing of $450,000 a year, which we could not confirm.

Disclaimer: Pricing can change. Contact Torq for a current quote.

What Makes Torq Unique?

Torq stands out for joining AI agents and workflow automation in a single product. Older SOAR tools rely on playbooks that engineers write and maintain by hand. Torq adds agents that triage and investigate independently, and keeps a record of past decisions that later investigations can draw on.

Compatibilities and Integrations

  • Delivery: Cloud platform accessed in a browser.
  • Security tools: CrowdStrike, Wiz, Okta, Zscaler, Splunk, Microsoft Sentinel and Palo Alto Networks.
  • Cloud and IT: AWS, Google Cloud, ServiceNow and Slack.
  • Custom integrations: Can be built with AI agents.

Torq Tutorials

You cannot self-serve Torq, so getting started follows a sales process:

  1. Request a demo on torq.io.
  2. List the security tools you need connected.
  3. Pilot one use case, such as phishing triage.
  4. Expand to further workflows once results are measured.

How We Rated It

Criterion Score Why
Accuracy and Reliability 4.4/5 Analyst recognition
Ease of Use 3.8/5 Learning curve reported
Functionality and Features 4.7/5 Triage to response
Performance and Speed 4.4/5 Built for scale
Customization and Flexibility 4.6/5 Custom agents, workflows
Data Privacy and Security 4.3/5 Enterprise security vendor
Support and Resources 4.2/5 Demos and documentation
Cost-Efficiency 3.4/5 Quote-only, enterprise
Integration Capabilities 4.7/5 300 pre-built
Overall Score 4.3/5 Average of the nine criteria

Summary

Torq is a serious option for large security teams that want to automate triage and response across many tools. It is not a personal productivity app, and small teams will find it oversized. Expect a sales-led evaluation with a pilot, and budget time for the engineering work that reviewers say the platform needs before it really pays off. Ask for pricing early and compare it with Tines.

FAQ

Frequently Asked Questions

Find answers to the most common questions about our services, reviews, tools, platforms, and more.

Torq is used to automate security operations. It triages alerts, investigates threats with AI agents, manages cases and runs response workflows across tools such as CrowdStrike, Okta and Splunk. Its users are enterprise security operations centre teams, not individuals.

No. Torq is an enterprise product sold by custom quote, and its website shows no free plan or self-service trial. One pricing tracker mentions a free community tier that requires sign-up, but we could not confirm that on the official site.

Torq does not publish prices, so the cost depends on a quote from its sales team. Third-party sources describe usage-based pricing by workflow or action, and one cites an AWS Marketplace figure of $450,000 a year. Treat both as unconfirmed.

Torq connects to your existing security tools through pre-built integrations. Incoming alerts are deduplicated and triaged by AI, agents investigate and open cases, and automated workflows carry out responses. Analysts supervise, approve sensitive actions and build new automations.

No. The Torq at torq.io is a security operations platform. One directory describes a personal task assistant with a $9.99 Pro tier and links to torq.live, which is a separate Chrome extension project and not the same company or product.

Torq states that its platform includes 300 pre-built integrations and more than 4,000 pre-built steps. Examples include CrowdStrike, Wiz, Okta, Zscaler, Splunk, Microsoft Sentinel, AWS, ServiceNow and Slack. Some directories quote 500 or more, which the official page does not say.

Usually not. Torq is designed for enterprise security operations and assumes you already run several security tools and have staff to build automations. Smaller teams may be better served by a managed security provider or a lighter automation tool.

Common Torq alternatives include Tines for general workflow automation, Swimlane Turbine, Splunk SOAR and Palo Alto Networks Cortex XSOAR. All are security automation platforms sold to businesses, so compare integrations, pricing model and the engineering effort each one needs.

Torq is used to automate security operations. It triages alerts, investigates threats with AI agents, manages cases and runs response workflows across tools such as CrowdStrike, Okta and Splunk. Its users are enterprise security operations centre teams, not individuals.

No. Torq is an enterprise product sold by custom quote, and its website shows no free plan or self-service trial. One pricing tracker mentions a free community tier that requires sign-up, but we could not confirm that on the official site.

Torq does not publish prices, so the cost depends on a quote from its sales team. Third-party sources describe usage-based pricing by workflow or action, and one cites an AWS Marketplace figure of $450,000 a year. Treat both as unconfirmed.

Torq connects to your existing security tools through pre-built integrations. Incoming alerts are deduplicated and triaged by AI, agents investigate and open cases, and automated workflows carry out responses. Analysts supervise, approve sensitive actions and build new automations.

No. The Torq at torq.io is a security operations platform. One directory describes a personal task assistant with a $9.99 Pro tier and links to torq.live, which is a separate Chrome extension project and not the same company or product.

Torq states that its platform includes 300 pre-built integrations and more than 4,000 pre-built steps. Examples include CrowdStrike, Wiz, Okta, Zscaler, Splunk, Microsoft Sentinel, AWS, ServiceNow and Slack. Some directories quote 500 or more, which the official page does not say.

Usually not. Torq is designed for enterprise security operations and assumes you already run several security tools and have staff to build automations. Smaller teams may be better served by a managed security provider or a lighter automation tool.

Common Torq alternatives include Tines for general workflow automation, Swimlane Turbine, Splunk SOAR and Palo Alto Networks Cortex XSOAR. All are security automation platforms sold to businesses, so compare integrations, pricing model and the engineering effort each one needs.

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