What is Toqan?
Toqan is an AI workspace from Prosus that helps employees ask questions, write drafts, analyse data and build small apps or dashboards from natural-language prompts. It also runs scheduled tasks, multi-step workflows and knowledge bases over your documents, and it keeps context across sessions. Its homepage reports more than 44 million requests, over 24,000 monthly active users and more than 10,000 apps delivered. Group companies named on the site include iFood, Just Eat Takeaway, OLX, Despegar, Udemy, eMAG, PayU, Takealot and Media24.
Toqan was started by a team at Prosus, the global technology investor, and its About page says it serves 25,000 employees across 32 organisations. The product is live and actively updated: the changelog added a model selector, a skill selector and image analysis in late September and early October 2026. In June 2026 Prosus launched ToqanClaw, a no-code agent platform built on Toqan for its 5 million-plus restaurant and merchant partners. In September 2026 iFood presented a restaurant version called Toqan in Brazil.
Key Features
- Unified AI workspace: Toqan puts asking, drafting, analysing and building in one chat-based workspace. Employees do not need technical setup, so a marketer and a data analyst can use the same tool for different jobs.
- Apps from prompts: Toqan builds apps and dashboards from a plain-language description, and its homepage reports more than 10,000 apps delivered. Recent updates added app templates, chat-based editing, databases and runtime logs for debugging.
- Scheduled tasks and workflows: The platform runs automated tasks on a schedule and chains multi-step workflows. A team could, for example, ask for a weekly summary of new tickets or metrics without repeating the prompt.
- Knowledge bases: Toqan creates knowledge bases over your documents so answers draw on company material. It also keeps context across sessions, which reduces the need to paste the same background into every chat.
- Workplace connectors: Toqan connects to Slack, Google Drive, Gmail, Google Calendar, Linear and Notion. Other data sources can be added through MCP and OAuth, and the chat suggests a connection when you mention an unlinked service.
- Model and skill selectors: A model selector added in September 2026 lets you pick a specific model for a task. Typing a slash in chat opens a searchable skill menu, and a marketplace lists shared apps and skills.
- Image analysis: Toqan analyses the visual content of images, not just the text inside them, according to its October 2026 changelog. The feature works across all chats and models.
Pros
- Proven inside large firms: Toqan reports more than 24,000 monthly active users and over 44 million requests processed. Its users sit inside well-known businesses such as iFood, OLX, Udemy and PayU, so it has been tested on real workloads.
- Builds working tools: Toqan turns a description into an app or dashboard that colleagues can pin, share and reuse. Non-developers can create internal tools without waiting for an engineering team.
- Frequent updates: The changelog shows several releases a month, including a model selector, app marketplace, databases and image analysis between August and October 2026. You get new capabilities without migrating to another product.
- Data control focus: Toqan says it runs on enterprise-grade infrastructure designed in line with GDPR and that users keep control of their data. Prosus says ToqanClaw data is never used to train third-party models.
- Broad integrations: Toqan links to Slack, Gmail, Google Drive, Calendar, Linear and Notion, plus custom sources through MCP and OAuth. Answers and automations can therefore draw on the systems your team already uses.
Cons
- No public pricing: Toqan publishes no plans or prices, and its pricing page returns an error. You have to plan a demo to learn costs, which makes quick budgeting or comparison difficult.
- Built mainly for Prosus: Toqan’s customers and case studies come from Prosus group companies. Outside organisations can request a demo, but we found no public self-serve plan or independent customer reviews.
- Models not disclosed: Toqan’s homepage does not say which AI models power the workspace. Coverage of ToqanClaw mentions routing across more than 20 models, yet you cannot confirm the exact providers before a demo.
- Unverified certifications: Futurepedia lists SOC 2 and ISO 27001 compliance for Toqan, but the official homepage mentions only GDPR-aligned design. Security teams should ask for current certificates and the data processing agreement.
- Confusing product names: Toqan, Toqan for Work, Toqan for Restaurants, ToqanClaw and iFood’s Toqan are related but different products. Searches can mix them up, so check which version a review or news story describes.
Who is Using Toqan?
- Prosus group employees: Use Toqan daily for research, drafting and analysis.
- Product and data teams: Build dashboards and internal apps from prompts.
- Operations staff: Schedule recurring reports and multi-step workflows.
- Restaurant partners: Use Toqan for Restaurants and ToqanClaw for business insights.
Pricing
Toqan has no public price list; organisations plan a demo to discuss access and terms (checked October 2026).
| Plan | Price | What you get |
|---|---|---|
| Toqan for Work | Contact for pricing | AI workspace with apps, scheduled tasks, knowledge bases and connectors |
| Toqan for Restaurants | Not published | Dedicated product for hospitality businesses |
| iFood’s Toqan, Brazil | Free at launch (reported) | Restaurant insights via the iFood Partner Portal, presented September 2026 |
| ToqanClaw | Not published | No-code agent platform for Prosus restaurant and merchant partners |
Futurepedia describes Toqan as enterprise custom pricing, and the Brazilian free launch comes from GiroNews coverage rather than Toqan itself. Since terms differ by product and region, confirm what is included, and for how long, before you roll it out to staff.
What Makes Toqan Unique?
Scale inside one corporate family gives Toqan an unusual testing ground. It grew up serving dozens of Prosus companies, from food delivery to classifieds and payments, and now reports tens of thousands of monthly users. That has pushed it beyond chat into app building, scheduled automation and a shared marketplace of skills. Prosus is also adapting the same engine for merchants through ToqanClaw and for restaurants through iFood.
Compatibilities and Integrations
- Platforms: Web app at work.toqan.ai, plus a dedicated Slack integration.
- Workplace tools: Slack, Google Drive, Gmail, Google Calendar, Linear and Notion.
- Custom data: Your own data sources through MCP and OAuth connections.
- Apps and data: Apps can store data in databases that other tools read and write.
Toqan Tutorials
A first useful result in Toqan takes a few minutes once your organisation has access.
- Plan a demo on toqan.ai or sign in at work.toqan.ai.
- Connect Slack, Google Drive, Notion or other sources you need.
- Ask a question or type a slash to choose a skill.
- Describe an app or dashboard and refine it through chat.
- Schedule recurring tasks and share useful apps in the marketplace.
How We Rated It
| Criterion | Score | Why |
|---|---|---|
| Accuracy and Reliability | 3.9 | Strong, but models undisclosed |
| Ease of Use | 4.3 | Chat-first, no setup needed |
| Functionality and Features | 4.4 | Apps, tasks, knowledge bases |
| Performance and Speed | 4.0 | Handles high request volumes |
| Customization and Flexibility | 4.1 | Model and skill selection |
| Data Privacy and Security | 3.8 | GDPR focus, certificates unconfirmed |
| Support and Resources | 3.3 | Few public guides or reviews |
| Cost-Efficiency | 3.2 | No published prices |
| Integration Capabilities | 4.2 | Slack, Google, Notion, MCP |
| Overall Score | 3.9 | Average of the nine criteria |
Summary
Toqan suits organisations, especially within the Prosus group, that want one AI workspace for research, drafting, analysis and building small internal apps. Its main limitation for everyone else is opacity: there is no public pricing, no self-serve plan and little independent review coverage. The active changelog shows a product that keeps improving. If you are evaluating it, ask during the demo which models it uses and request its security certificates in writing.
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