What is Gumloop?
Gumloop is a no-code platform for building AI agents and automated workflows, which the company calls a multiplayer AI agent builder. Staff who understand a task can describe it or assemble it from nodes on a visual canvas, connect apps such as Salesforce, HubSpot or Google Sheets, and hand repeat work to an agent. Agents can call more than 35 AI models, drive a real browser, run on triggers and report back in Slack, Microsoft Teams, Gmail or by text message.
Gumloop was founded in 2023 by McGill University classmates Max Brodeur-Urbas and Rahul Behal, originally under the name AgentHub, and is based in San Francisco. It raised a $50 million Series B led by Benchmark in March 2026, with Shopify Ventures and Y Combinator also investing. The company lists Shopify, Instacart, Gusto, Ramp and Samsara among its customers. In October 2026 it sold a Pro plan with a trial and custom Enterprise contracts.
Key Features
- No-code AI agents: Gumloop lets non-technical staff build AI agents by describing the task and connecting the right tools. Agents can be shared across a team and called from chat instead of a separate dashboard.
- Visual workflow builder: Gumloop offers a drag-and-drop, node-based canvas for multi-step automations with AI steps, batch processing and list handling. Lindy’s review notes testing, logs and monitoring tools for checking each run.
- Browser automation: Gumloop agents can operate a real browser, clicking, typing, filling forms and downloading files. That covers web portals with no API, and sessions are recorded with passwords masked.
- 300+ app connectors: Gumloop connects to more than 300 tools, including Slack, Gmail, Salesforce, HubSpot, Jira, Notion, GitHub and Google Sheets. Webhooks and APIs extend it to internal systems.
- Chat interfaces: Gumloop agents work inside Slack with @mentions, Microsoft Teams, Gmail and SMS or iMessage through a feature called Gumball. Colleagues can trigger an agent where they already talk.
- Multi-model routing: Gumloop gives Pro users access to more than 35 AI models and can route a task to a suitable model automatically. Pro accounts can also bring their own API keys.
- Self-improving runs: Gumloop agents reflect on past runs to refine later results, according to the company. Human-in-the-loop handoffs pause a job for logins or approvals before sensitive actions.
- Governance and budgets: Gumloop includes role-based access with Owner, Editor, Viewer and Use Only roles, budget caps and spend approvals. Admins can write plain-English policy rules that block or tag agent actions.
- Enterprise security: Gumloop states SOC 2 Type II certification and GDPR compliance with zero data retention agreements. Enterprise adds SAML SSO, SCIM, audit logs, custom data retention and VPC deployment.
Pros
- Unlimited seats: Gumloop’s Pro plan includes unlimited seats and teams for one price. Layer3 Labs notes this makes it cheaper for multi-person teams than tools that charge per user.
- Built for non-developers: Gumloop lets operations and sales staff automate tasks without code. Lindy’s review lists visual building without programming as its first strength, which widens who can own an automation.
- Wide integration coverage: Gumloop connects to more than 300 apps and can drive a browser where no connector exists. Most business systems can therefore join a workflow without custom development.
- Proven enterprise use: Gumloop cites Gusto, which it says cut partnership review prep from 30 to 45 minutes to under five per customer. Shopify, Instacart and Ramp also appear on its customer list.
- Strong admin controls: Gumloop gives IT teams roles, budget caps, policy rules, audit logs and session recordings. That oversight matters when many employees across departments build and share their own agents.
- Active development: Gumloop raised $50 million from Benchmark in March 2026 to hire and ship features faster. Lindy’s review also praises its frequent product updates and responsive customer support.
Cons
- No free plan: Gumloop removed its free tier, which once offered 2,000 credits a month, according to Layer3 Labs. New users now get only a 14-day Pro trial to evaluate it.
- Credit costs vary: Gumloop charges more credits for heavy steps such as multimodal AI calls, dynamic scraping or long PDFs. Lindy warns that batch runs and AI calls can push usage up quickly.
- Learning curve: Gumloop takes time to learn for complex workflows, according to Lindy. Users must design flows and edge cases themselves, which feels slower than simple trigger tools.
- Concurrency caps on Pro: Gumloop’s Pro plan allows 5 concurrent workflow runs and 25 concurrent agent chats, per Layer3 Labs. Larger teams may hit bottlenecks and need an Enterprise contract.
- Unused credits expire: Gumloop does not roll over unused Pro credits, while Enterprise contracts can include rollover. Quiet months therefore waste part of the monthly allowance you have already paid for.
- Opaque fee details: Gumloop’s pricing table lists an 8% orchestration fee on Pro without a clear public explanation. Credit costs per action are also not published, which makes budgeting harder.
Who is Using Gumloop?
- Operations teams: automate reporting, data entry and cross-app handoffs.
- Sales and RevOps teams: enrich leads and update CRMs such as Salesforce or HubSpot.
- Customer support teams: triage tickets and draft replies from Slack or Gmail.
- IT and automation leads: govern agents across the company with roles and budgets.
Pricing
Gumloop charges from $37 a month for Pro after a 14-day free trial, with custom Enterprise pricing (official prices, October 2026).
| Plan | Price | What you get |
|---|---|---|
| Pro | From $37 a month | 20,000 credits a month, unlimited seats and teams, unlimited agents, 35+ models, own API keys, email support and Gumloop University |
| Enterprise | Custom | Custom credits, organisation-wide policies, SCIM and SAML, audit logs, custom data retention and dedicated Slack support |
Older reviews, including Lindy’s, still list a free tier and plans at $37 and $244 a month, which no longer match the official page. Layer3 Labs confirms the free plan was removed. Credit use per step is not published, so run the trial on a real workflow before committing.
What Makes Gumloop Unique?
Shared agents with company-wide controls separate Gumloop from personal automation tools. Employees build agents that colleagues call from Slack, Teams or text, while IT sets roles, budgets and plain-English policy rules across all of them. Combined with browser automation and unlimited seats on one plan, it targets whole-company adoption rather than a single power user wiring up triggers.
Compatibilities and Integrations
- Platforms: Web app plus agent access through Slack, Microsoft Teams, Gmail and SMS or iMessage.
- Apps: 300+ connectors, including Salesforce, HubSpot, Jira, Notion, Linear, GitHub, Stripe and Google Drive.
- AI models: 35+ models with automatic routing and bring-your-own API keys.
- Enterprise: SAML SSO with Okta, Google or Microsoft, SCIM, MCP tracking and VPC deployment.
Gumloop Tutorials
A first Gumloop agent works best when you pick one repeated task with a clear output.
- Start the 14-day Pro trial at gumloop.com.
- Connect the apps the task needs, such as Gmail, Slack or a CRM.
- Describe the task to build an agent, or lay out nodes on the workflow canvas.
- Test the run, check logs and credit use, and add approval steps where needed.
- Share the agent with your team and add it to Slack or Teams.
How We Rated It
| Criterion | Score | Why |
|---|---|---|
| Accuracy and Reliability | 3.9 | Good, needs edge-case design |
| Ease of Use | 3.7 | No-code, real learning curve |
| Functionality and Features | 4.6 | Agents, workflows, browser automation |
| Performance and Speed | 3.8 | Concurrency caps on Pro |
| Customization and Flexibility | 4.3 | Nodes, models, policy rules |
| Data Privacy and Security | 4.4 | SOC 2 Type II, GDPR |
| Support and Resources | 4.0 | University, email, Enterprise Slack |
| Cost-Efficiency | 3.6 | Seats free, credits variable |
| Integration Capabilities | 4.7 | 300+ apps and chat |
| Overall Score | 4.1 | Average of the nine criteria |
Summary
Gumloop suits companies that want many employees building and sharing AI agents under central IT control. Its main limitations are the lack of a free plan, variable credit costs and a learning curve for complex workflows. Solo users with simple app-to-app triggers may find lighter tools enough. Use the 14-day trial on one real process, track credits per run, and estimate monthly use before choosing Pro or Enterprise.

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