Redactable

What is Redactable?

Redactable is a web-based tool that uses AI to find and permanently remove sensitive information from documents. It detects personal data, health records, signatures and logos in PDFs and images, then burns redactions in so the hidden text cannot be recovered.

The New York company claims SOC 2 Type II and HIPAA compliance, lists clients such as T-Mobile and the U.S. Air Force, and was live in October 2026.

Key Features

• AI auto-redaction: Redactable detects names, ID numbers, PII and PHI automatically and suggests them for removal in seconds. You review each suggestion in a wizard before approving, so the AI does the searching and a person keeps the final say.
• Permanent redaction: Redactable burns redactions into the file so the underlying text and images cannot be copied, searched or uncovered. This avoids the common mistake of drawing black boxes over text that still sits in the PDF layer.
• Image and signature removal: The tool removes signatures, logos and pictures automatically alongside text. That matters for contracts, medical forms and ID scans, where sensitive details often sit in images rather than in selectable text.
• Advanced OCR: Redactable reads scanned pages and images with OCR so the AI can find sensitive data inside them. OCR pages are capped by plan, with 20 a month on Starter and 300 on Pro Plus.
• Bulk find and replace: Redactable redacts every instance of a chosen term across a whole document in one action. It helps when a client name, case number or account reference appears dozens of times in a long file.
• Templates: Saved redaction templates apply the same rules to repeat document types. Teams handling standard paperwork, such as discovery files or HR records, avoid rebuilding their settings for each upload.
• Certificates and audit logs: Redactable records what was removed, when and by whom, then issues a redaction certificate. Compliance teams can keep that record as evidence for regulators, courts or internal audits.
• Cloud imports and collaboration: Files import directly from Google Drive, Dropbox, OneDrive, SharePoint, Box and Clio. The company also describes real-time team collaboration in the browser, so several staff can share the same redaction work.

Pros

• Speed: Redactable claims redaction is 98% faster than manual workflows such as marking items in Adobe. Capterra reviewers also call it fast, with one saying it saved a lot of time preparing documents for court hearings.
• Easy to learn: Capterra reviewers describe the interface as intuitive and simple enough for anyone to use. The step-by-step wizard lets legal assistants and HR staff start without training or technical skills.
• Permanent removal: Redacted data cannot be copied or uncovered from the downloaded file. That closes a common leak where hidden text in a PDF stays searchable after a box is drawn over it.
• Compliance credentials: The company claims SOC 2 Type II and HIPAA compliance. Those claims, plus audit certificates, suit law firms, hospitals and agencies that must prove how sensitive data was handled.
• Free test: Three documents are free with no credit card required. You can run a real file through the full workflow, including OCR and the certificate, before paying for a plan.

Cons

• Document caps: Starter allows only 15 documents and 20 OCR pages a month. Busy legal or records teams will likely need Pro Plus at $79 to $99 a month, and Toolify flags the steep jump for high-volume use.
• Large files: Some Capterra reviewers say the tool struggled with very heavy documents. Teams processing large scanned bundles should test their biggest files during the free allowance before committing.
• Review still needed: AI suggestions still need a human check, and reviewers mention occasional recognition failures on certain PDFs. A missed name in a court filing is costly, so a final manual pass remains good practice.
• Web only: Redactable runs in the browser with no desktop app for offline or air-gapped work. Organisations whose policies forbid uploading files to cloud services may not be able to use it.
• Pricing confusion: The official page shows Starter at $19 and $23 under its two billing options, while Toolify still lists a $199 Expert tier. Confirm the checkout price before budgeting for a team.

Who is Using Redactable?

• Law firms: Redact discovery files and court filings.
• Healthcare providers: Strip PHI before sharing records.
• Government agencies: Prepare FOIA and public records releases.
• HR and finance teams: Protect employee and customer data.

Pricing

Redactable is freemium: three documents are free, then paid plans start at $19 a month (official pricing page, October 2026).

The official page shows Starter at $19 and $23 under its two billing options, and Toolify still lists a $199 Expert tier. Confirm the checkout price first.

What Makes Redactable Unique?

Permanent, audited AI redaction in the browser is the core differentiator. General PDF editors make you mark each item by hand, while Redactable suggests sensitive data, removes images and signatures, and issues a certificate for compliance records.

Compatibilities and Integrations

• Platform: Web app in any modern browser.
• Cloud storage: Google Drive, Dropbox, OneDrive, SharePoint and Box.
• Legal software: Clio integration for law firms.
• File types: PDF, TIFF, PNG and JPG files up to 500 MB.

Redactable Tutorials

A first redaction takes only a few minutes.

1. Sign up and open the free plan.
2. Upload a PDF or image, or import from cloud storage.
3. Run the Redaction Wizard to find sensitive data.
4. Review and approve each suggested redaction.
5. Download the clean file and its certificate.

How We Rated It

Summary

Redactable suits legal, healthcare and government teams that redact documents often and need an audit trail. Its main limitation is the monthly document cap on lower plans. Test it with the three free documents before you choose a plan.