Sully AI

What is Sully AI?

Sully AI is a healthcare AI platform that sells AI agents to clinics and health systems to take administrative and documentation work off clinicians. Its official site lists four agents that cover the patient journey: an AI Receptionist for calls, scheduling, triage, intake and insurance checks, an AI Scribe for visit capture, dictation and pre-charting, an AI Consultant for clinical support, and an AI Medical Coder for coding, orders, follow-up and revenue cycle work. So yes, it is an AI medical scribe, but the scribe is one part of a wider suite.

The agents read patient context from the EHR, share one connected patient record and write approved work back to systems such as Epic, Cerner, athenahealth and MEDITECH. Sully.ai was co-founded by Ahmed Omar, a Y Combinator S21 founder, and Amit Kumthekar, whose background includes Stanford computational biology. The company says more than 20,000 clinicians use the platform, and in October 2026 it was live, selling through demos rather than self-serve plans.

Key Features

• AI Scribe: Sully AI’s AI Scribe records the clinician and patient conversation and drafts the clinical note during the visit. It also handles dictation and pre-charting, so a clinician can review context before the patient arrives and sign off a note shortly afterwards.
• AI Receptionist: The AI Receptionist answers calls, books appointments and runs triage, intake and insurance verification before the visit. Sully cites one community health centre with 120 clinicians that it says saved over $650,000 a year by cutting abandoned calls.
• AI Medical Coder: Sully’s AI Medical Coder suggests codes and completes orders, follow-up tasks and revenue cycle steps after the visit. The company reports that one 200-clinician network saved more than $2 million through better coding accuracy, a figure taken from its own case studies.
• AI Consultant: The AI Consultant gives clinicians decision support and answers clinical questions while they work. Sully publishes a HealthBench safety score of 0.4909 and presents it as higher than the competing models it lists, though this is the company’s own comparison.
• Two-way EHR connection: Sully AI reads patient context from the EHR and writes approved notes, codes and orders back into it. Staff keep working in their existing record system instead of copying text between windows.
• Shared patient record: All four agents work from one connected patient record, so intake details reach the scribe and the coder without re-entry. This joins front desk, visit and billing work in a way single-purpose scribes do not attempt.
• Sully API: Sully offers an API alongside the web app at app.sully.ai for health systems that want to build the agents into their own tools. Technical teams can connect it to internal workflows beyond the standard EHR list.

Pros

• Covers the whole visit: Sully AI handles front desk, documentation, clinical support and coding in one product. A practice can replace several point tools with one vendor and one shared patient record.
• Wide EHR support: Sully lists integrations with Epic, Cerner, athenahealth, eClinicalWorks, MEDITECH, NextGen, AdvancedMD, Elation Health and Healthie, among others. Most US clinics and many international hospitals can connect it to the record system they already run.
• Strong compliance list: Sully states it holds ISO 27001, SOC 2 Type II and HITRUST, alongside HIPAA, ADHICS and PDPL compliance. The company also says it does not use or train on customer data, which matters for patient records.
• Published outcome figures: Sully shares named customer results, such as Nile Women’s Health Care seeing 18.5% more patients. These are vendor case studies, but they give buyers concrete measures to test during a pilot.
• Multilingual support: Third-party profiles report that Sully supports roughly 20 languages for documentation and interpreting. Directories give slightly different counts, so clinics serving diverse communities should confirm their languages in a demo.

Cons

• No public pricing: Sully AI does not list prices on its website and routes buyers to a demo. Directories report $79 and $99 per provider a month, but you cannot confirm the real cost without a sales call.
• No free plan: Sully offers no self-serve free tier for a solo clinician to try alone. Smaller practices have to commit time to a demo and onboarding before they see how the scribe handles their notes.
• Heavier setup: Sully’s EHR integration and multi-agent setup take more planning than a simple browser scribe. Reviews note that implementation can need technical input and some redesign of how staff move through a visit.
• Vendor-sourced results: Most performance figures for Sully, including time saved and accuracy, come from the company or its case studies. Independent clinical studies and public review scores were thin when we checked, so run your own pilot.
• Note review still needed: Sully AI drafts notes and codes that clinicians remain responsible for checking and signing. Output quality depends on audio quality and on the patient context available, so editing time does not vanish.

Who is Using Sully AI?

• Primary care and specialty clinics: cut charting time with the AI Scribe.
• Behavioural health practices: document therapy and psychiatry visits faster.
• Health systems and hospitals: connect agents to Epic, Cerner or MEDITECH.
• Revenue cycle teams: use the AI Medical Coder to improve coding accuracy.

Pricing

Sully AI uses custom quote-based pricing, and the official site shows no plan prices (checked October 2026).

The $79 and $99 figures come from Software Finder and a competitor’s comparison page, while other directories say pricing is not disclosed, so treat them as estimates. Ask for a written quote that covers each agent, the EHR connection and onboarding before you sign anything.

What Makes Sully AI Unique?

Sully AI links reception, scribing, clinical decision support and coding through one shared patient record, so details captured at intake can flow to the note and then to the claim. Most AI scribes stop at the note. Sully also lists regional security standards such as ADHICS for Abu Dhabi and PDPL, and names hospitals in Saudi Arabia among its customers, which suits groups operating outside the US.

Compatibilities and Integrations

• EHRs: Epic, Cerner, athenahealth, AdvancedMD, eClinicalWorks, MEDITECH, NextGen Healthcare, DrChrono, Elation Health, Healthie, InterSystems TrakCare and Insta by Practo.
• Platforms: web app at app.sully.ai; one directory also reports an iOS app.
• API: the Sully API lets technical teams add the agents to their own systems.
• Compliance: HIPAA, SOC 2 Type II, ISO 27001, HITRUST, ADHICS and PDPL, as listed by the company.

Sully AI Tutorials

Getting Sully AI running starts with a sales conversation rather than a sign-up form.

1. Book a demo on sully.ai and list the agents your practice needs.
2. Confirm your EHR is supported and agree the integration and onboarding plan.
3. Set up clinician accounts and specialty templates in the web app.
4. Start a visit, let the AI Scribe capture the conversation and review the draft note.
5. Approve the note so Sully writes it back to the EHR, then check codes and orders.

How We Rated It

Summary

Sully AI suits clinics and health systems that want one vendor for reception, scribing, clinical support and coding rather than a standalone note taker. Its main limitation is transparency: prices and most performance figures come through sales or the company’s own case studies. Solo clinicians may find a self-serve scribe simpler and cheaper. Ask for a pilot with your own specialty and EHR, and measure note editing time before rolling it out.