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ZoomMate

ZoomMate is the AI workspace built into Zoom, launched in June 2026 and reported as the successor to Zoom AI Companion. It writes meeting summaries and notes, searches your Zoom content and connected apps, runs workflows and agents, and drafts documents and slides. ZoomMate Basic is free with monthly limits, and paid plans start at $20 per user per month.

What is ZoomMate?

ZoomMate is the AI workspace built into Zoom that turns meetings and chats into notes, answers and finished work. Zoom launched it on 1 June 2026, and third-party guides say it takes over from Zoom AI Companion.

It works inside the Zoom app you already use. During and after a meeting it produces summaries and notes, and you can ask it questions, search your Zoom content and connected apps, or have it run a workflow and draft a document for you.

Key Features

ZoomMate’s key features are meeting summaries, My Notes for Zoom, third-party and in-person meetings, cited agentic search, pre-built and custom AI agents, triggered workflows and an AI productivity suite for documents and slides.

  • Meeting summaries: Writes recaps and action items after Zoom meetings and supports custom summary templates. ZoomMate Basic covers three hosted meetings a month, and Plus removes the note-taking cap.
  • My Notes: Takes AI notes in Zoom meetings, on third-party meeting platforms and in in-person conversations, then feeds that context into later answers.
  • Agentic search: Returns cited answers from the web, Zoom transcripts, chats and documents, and connected apps. Results respect existing access permissions, and Plus adds deep research.
  • AI agents: Offers pre-built agents for sales, IT, marketing and finance, plus a custom agent builder with a knowledge bank. Agents can be called with an @mention in Team Chat.
  • Workflows: Runs multi-step tasks from templates, triggered by an event, a schedule or a message. Basic allows 10 runs a month inside Zoom only.
  • AI productivity suite: Drafts presentations in Zoom Slides, spreadsheets in Zoom Sheets, Word-ready documents in Zoom Paper and shared workspaces in Zoom Canvas from meeting context.
  • Voice Translator: Translates live meeting audio and is included in ZoomMate Plus, according to the official plan comparison.
  • Connected apps: Links to Salesforce, Jira, ServiceNow, Slack, Workday, Google Drive, OneDrive, Box, Confluence and SharePoint, as well as Google Calendar and Microsoft Outlook.

Pros

ZoomMate’s main advantages are that it is built into the Zoom app, has a free Basic tier, acts on meetings instead of only summarising them, and connects to common business systems.

  • Nothing to install: Lives inside the Zoom Workplace desktop, browser, iOS and Android apps, so teams already on Zoom do not add another tool.
  • Free tier: ZoomMate Basic costs $0 and includes 3 meeting summaries, 3 My Notes uses, 20 AI queries and 10 workflow runs a month.
  • Goes beyond notes: Turns what was said into follow-ups, record updates, documents and slide decks, which a plain transcription tool leaves to you.
  • Notes outside Zoom: My Notes also works on third-party meeting platforms and in person, so it is not limited to calls hosted on Zoom.
  • Connected apps: Searches and updates tools such as Salesforce, Jira, ServiceNow and Google Drive, with answers that cite their sources.
  • Permission-aware: Filters search results by each user’s existing access rights, according to Zoom, so colleagues do not see files they could not already open.
  • Many interface languages: The official product page is published in 17 language versions, including English, Spanish, German, Japanese and Korean.

Cons

ZoomMate’s main drawbacks are tight free limits of three meeting summaries a month, a credit system on the $20 paid plan, a North America-first rollout and reliance on Zoom.

  • Tight free limits: Basic covers only 3 hosted meeting summaries, 3 My Notes uses and 20 AI queries a month, and agentic search is capped at 10 files and 3 meetings.
  • Credit system: Plus includes 2,200 AI credits per user a month. Zoom does not list what each action costs on the product page, so heavy agent use is hard to budget.
  • Paid plan from $20: ZoomMate Plus starts at $20 per user a month according to Zoom’s launch announcement. The annual rate was not readable on the official page, and third-party figures disagree.
  • Limited launch regions: Paid availability began in North America for online and direct customers, with other regions due later in 2026, and Zoom says not all users get access at once.
  • Zoom-centred: Free workflows run inside Zoom only, and summaries apply to meetings you host, so teams that meet mainly on other platforms get less from it.
  • Summaries need checking: AI notes can misattribute or omit points, so read each summary before sharing it and tell participants that notes are being taken.

Who is Using ZoomMate?

  • Teams on Zoom: Capture decisions and action items.
  • Sales teams: Prepare for calls and update records.
  • Managers: Catch up on meetings they missed.
  • Operations and IT staff: Automate routine requests with agents.

Pricing

ZoomMate has a free Basic tier, and the paid plan starts at $20 per user per month (Zoom announcement, checked October 2026).

Plan Price What you get
ZoomMate Basic $0 3 meeting summaries, 3 My Notes uses, 20 AI queries and 10 workflow runs a month
ZoomMate Plus From $20 / user / month 2,200 AI credits per user a month, unlimited AI note-taking, agent builder, full productivity suite

Disclaimer: Pricing can change. Check the official Zoom website.

What Makes ZoomMate Unique?

ZoomMate stands out because it starts from the meeting itself. It already has the transcript, the chat and the people involved, so it can search, summarise and act without you copying context into another tool.

Compatibilities and Integrations

  • Platforms: Zoom desktop, browser, iPhone, iPad and Android apps.
  • Business apps: Salesforce, Jira, ServiceNow and Slack.
  • Files: Google Drive, OneDrive, Box, Confluence and SharePoint.
  • Calendars: Google Calendar and Microsoft Outlook.

ZoomMate Tutorials

You can learn how to use ZoomMate in a few minutes:

  1. Sign in to Zoom and open ZoomMate.
  2. Start a meeting and turn on summaries or My Notes.
  3. Tell participants that AI notes are being taken.
  4. Review the summary afterwards and correct any errors.
  5. Connect an app, then ask a question or run a workflow.

How We Rated It

Criterion Score Why
Accuracy and Reliability 4.2/5 Summaries need review
Ease of Use 4.5/5 Built into Zoom
Functionality and Features 4.6/5 Notes, search, agents, documents
Performance and Speed 4.3/5 Summaries after each call
Customization and Flexibility 4.3/5 Templates and custom agents
Data Privacy and Security 4.2/5 Not confirmed for sensitive meetings
Support and Resources 4.4/5 Zoom help and blog
Cost-Efficiency 3.9/5 Tight free limits, credits
Integration Capabilities 4.4/5 Salesforce, Jira, Google Drive
Overall Score 4.3/5 Average of the nine criteria

Summary

ZoomMate is a capable AI layer for teams that already meet on Zoom. The free Basic tier is enough to judge summary quality, and the paid plan suits people who want agents and documents as well. Check availability in your region, read summaries before sharing them, and watch credit use each month.

FAQ

Frequently Asked Questions

Find answers to the most common questions about our services, reviews, tools, platforms, and more.

ZoomMate is used to summarise Zoom meetings, take notes, answer questions about past conversations and complete follow-up work. It can search connected apps, run workflows and agents, and draft slides, documents and spreadsheets from what was discussed in a meeting.

Yes, partly. ZoomMate Basic is free and includes three hosted meeting summaries, three My Notes uses, 20 AI queries and 10 workflow runs a month. Unlimited note-taking, the agent builder and the full productivity suite need the paid plan.

ZoomMate starts at $20 per user per month with AI credits included, according to Zoom's launch announcement. The Plus plan lists 2,200 AI credits per user each month. Annual billing is reported to be cheaper, so confirm the current rate on Zoom's site.

ZoomMate is the successor to Zoom AI Companion. In 2026 Zoom began moving AI Companion features such as meeting summaries under the ZoomMate name and added agents, workflows and agentic search. Older articles and directories may still use the previous name.

ZoomMate works inside the Zoom app. It uses meeting transcripts, chats and files you connect to produce summaries, answer questions with citations and carry out multi-step tasks. Heavier actions use AI credits, which are included in the paid plan each month.

ZoomMate is covered by Zoom's privacy statement and trust centre. A third-party guide reports that Zoom does not use meeting content to train AI models. Tell participants when AI notes are on, and avoid it for confidential meetings until your organisation approves.

Yes. Zoom names Salesforce, Jira, ServiceNow, Slack, Google Drive, OneDrive, SharePoint, Google Calendar and Microsoft Outlook among the apps ZoomMate can connect to. An administrator may need to enable each connection before agents and search can use it.

ZoomMate alternatives include Fireflies.ai, Otter.ai, MeetGeek and Circleback, which record and summarise meetings across Zoom, Google Meet and Microsoft Teams. They suit teams that use several meeting platforms, while ZoomMate fits teams that work mainly in Zoom.

ZoomMate is used to summarise Zoom meetings, take notes, answer questions about past conversations and complete follow-up work. It can search connected apps, run workflows and agents, and draft slides, documents and spreadsheets from what was discussed in a meeting.

Yes, partly. ZoomMate Basic is free and includes three hosted meeting summaries, three My Notes uses, 20 AI queries and 10 workflow runs a month. Unlimited note-taking, the agent builder and the full productivity suite need the paid plan.

ZoomMate starts at $20 per user per month with AI credits included, according to Zoom's launch announcement. The Plus plan lists 2,200 AI credits per user each month. Annual billing is reported to be cheaper, so confirm the current rate on Zoom's site.

ZoomMate is the successor to Zoom AI Companion. In 2026 Zoom began moving AI Companion features such as meeting summaries under the ZoomMate name and added agents, workflows and agentic search. Older articles and directories may still use the previous name.

ZoomMate works inside the Zoom app. It uses meeting transcripts, chats and files you connect to produce summaries, answer questions with citations and carry out multi-step tasks. Heavier actions use AI credits, which are included in the paid plan each month.

ZoomMate is covered by Zoom's privacy statement and trust centre. A third-party guide reports that Zoom does not use meeting content to train AI models. Tell participants when AI notes are on, and avoid it for confidential meetings until your organisation approves.

Yes. Zoom names Salesforce, Jira, ServiceNow, Slack, Google Drive, OneDrive, SharePoint, Google Calendar and Microsoft Outlook among the apps ZoomMate can connect to. An administrator may need to enable each connection before agents and search can use it.

ZoomMate alternatives include Fireflies.ai, Otter.ai, MeetGeek and Circleback, which record and summarise meetings across Zoom, Google Meet and Microsoft Teams. They suit teams that use several meeting platforms, while ZoomMate fits teams that work mainly in Zoom.

ZoomMate is used to summarise Zoom meetings, take notes, answer questions about past conversations and complete follow-up work. It can search connected apps, run workflows and agents, and draft slides, documents and spreadsheets from what was discussed in a meeting.

Yes, partly. ZoomMate Basic is free and includes three hosted meeting summaries, three My Notes uses, 20 AI queries and 10 workflow runs a month. Unlimited note-taking, the agent builder and the full productivity suite need the paid plan.

ZoomMate starts at $20 per user per month with AI credits included, according to Zoom's launch announcement. The Plus plan lists 2,200 AI credits per user each month. Annual billing is reported to be cheaper, so confirm the current rate on Zoom's site.

ZoomMate is the successor to Zoom AI Companion. In 2026 Zoom began moving AI Companion features such as meeting summaries under the ZoomMate name and added agents, workflows and agentic search. Older articles and directories may still use the previous name.

ZoomMate works inside the Zoom app. It uses meeting transcripts, chats and files you connect to produce summaries, answer questions with citations and carry out multi-step tasks. Heavier actions use AI credits, which are included in the paid plan each month.

ZoomMate is covered by Zoom's privacy statement and trust centre. A third-party guide reports that Zoom does not use meeting content to train AI models. Tell participants when AI notes are on, and avoid it for confidential meetings until your organisation approves.

Yes. Zoom names Salesforce, Jira, ServiceNow, Slack, Google Drive, OneDrive, SharePoint, Google Calendar and Microsoft Outlook among the apps ZoomMate can connect to. An administrator may need to enable each connection before agents and search can use it.

ZoomMate alternatives include Fireflies.ai, Otter.ai, MeetGeek and Circleback, which record and summarise meetings across Zoom, Google Meet and Microsoft Teams. They suit teams that use several meeting platforms, while ZoomMate fits teams that work mainly in Zoom.

ZoomMate is used to summarise Zoom meetings, take notes, answer questions about past conversations and complete follow-up work. It can search connected apps, run workflows and agents, and draft slides, documents and spreadsheets from what was discussed in a meeting.

Yes, partly. ZoomMate Basic is free and includes three hosted meeting summaries, three My Notes uses, 20 AI queries and 10 workflow runs a month. Unlimited note-taking, the agent builder and the full productivity suite need the paid plan.

ZoomMate starts at $20 per user per month with AI credits included, according to Zoom's launch announcement. The Plus plan lists 2,200 AI credits per user each month. Annual billing is reported to be cheaper, so confirm the current rate on Zoom's site.

ZoomMate is the successor to Zoom AI Companion. In 2026 Zoom began moving AI Companion features such as meeting summaries under the ZoomMate name and added agents, workflows and agentic search. Older articles and directories may still use the previous name.

ZoomMate works inside the Zoom app. It uses meeting transcripts, chats and files you connect to produce summaries, answer questions with citations and carry out multi-step tasks. Heavier actions use AI credits, which are included in the paid plan each month.

ZoomMate is covered by Zoom's privacy statement and trust centre. A third-party guide reports that Zoom does not use meeting content to train AI models. Tell participants when AI notes are on, and avoid it for confidential meetings until your organisation approves.

Yes. Zoom names Salesforce, Jira, ServiceNow, Slack, Google Drive, OneDrive, SharePoint, Google Calendar and Microsoft Outlook among the apps ZoomMate can connect to. An administrator may need to enable each connection before agents and search can use it.

ZoomMate alternatives include Fireflies.ai, Otter.ai, MeetGeek and Circleback, which record and summarise meetings across Zoom, Google Meet and Microsoft Teams. They suit teams that use several meeting platforms, while ZoomMate fits teams that work mainly in Zoom.

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